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What happiness means to top hospitality leaders & how they cultivate it at work

Spa Executive

– Omar Khayyam In the hospitality industry, the concept of happiness is a critical component of both guest satisfaction and employee engagement. Happiness is not just an outcome but a strategic pursuit and a key driver of excellence in hospitality. I believe we achieve happiness by showing love, giving love, and receiving love.

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What longevity means to spa, wellness & hospitality leaders

Spa Executive

Longevity and healthspan are hot topics in the hospitality wellness industry. The post What longevity means to spa, wellness & hospitality leaders appeared first on Spa Executive. Some thought leaders share what longevity means to them. This concept, also known as “healthspan,” has gained significant importance in recent years.

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Book4Time partner spotlight: Nonius Hospitality Technology

Spa Executive

Book4Time + Nonius Hospitality Technology, a collaboration that marks a significant advancement in creating a more integrated, seamless, and satisfying digital journey for guests worldwide. Nonius has integrated this feature with Book4Time, a global leader in ancillary revenue and spa management software for the hospitality industry.

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Why innovation is crucial for hospitality businesses in 2024

Spa Executive

The luxury hospitality industry stands at a pivotal juncture, where embracing innovation is a necessity for future success. Here’s why innovation is crucial for hospitality businesses in 2024. We’re celebrating innovation and creativity in hospitality in this issue.

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Deepak Ohri, Chief Happiness Officer, on bringing happiness to guests and staff in luxury hospitality

Spa Executive

An expert in leadership and luxury hospitality, Deepak Ohri has lectured at prestigious business and management schools and serves on several boards, including the Advisory Board of the World Happiness Foundation. We should prioritize happiness in every aspect of luxury hospitality. Learn more at book4time.com.

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Get creative with employee retention in hospitality & wellness

Spa Executive

Some innovative solutions for employee retention in hospitality. And yet, the hospitality industry just can’t seem to solve this pesky staffing problem. Why does employee attrition in hospitality remain high? Recruitment and retention costs time and money, things nobody can afford to waste. The good news is that it is improving.

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Montage’s Jennifer Holzworth on wellness in hospitality, longevity & industry challenges

Spa Executive

Jennifer Holzworth, Montage’s Corporate Director of Spa Operations, talks guest experience, longevity, and hospitality wellness. The spirit of Montage is centered in providing an unmatched guest experience, characterized by comfortable elegance, a unique sense of place, and impeccable hospitality.